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Professional Standards

Derbyshire Constabulary is committed to providing a high standard of service to the community. Our officers deal with thousands of incidents each year and regularly come into contact with all sections of society.

Surveys reveal that the vast majority of people who come into contact with us are satisfied with the service they receive, but occasionally officers do receive complaints about their actions or conduct. Police officers are required to work within the guidelines of a code of conduct set by the Home Office and breaches of this code are taken very seriously.

Professional Standards department has primary responsibility for the recording and investigation of public complaints against police officers and police staff members and for discipline matters within the force.

Additionally, the department has responsibility for physical and information security, vetting and criminal records checks.

Each of our sections work closely with regional colleagues, sharing best practice and where necessary working jointly.

Our greatest challenge is to effectively communicate to all staff the responsibility placed upon them by the Standards of Professional Behaviour which in turn helps to maintain the public’s confidence in the Derbyshire Constabulary.

Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.