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Frauds, Scams and Cyber Security

A woman shopping online with her credit card

Stamp Out Fraud in Derbyshire Stamp Out Fraud is an initiative to raise awareness of the latest frauds and scams in the county.

We're teaming up with Derbyshire County Council and Derby City Council to increase knowledge of the crime to help protect the public from the dangers of fraud.

In this section, you can see the latest news releases about frauds and scams that have happened in the county, useful advice on how to avoid becoming a victim of them , as well as the latest convictions.

You can also find out how you can report a fraud or scam to Action Fraud , the UK's national fraud reporting centre.

Online chat

We held an online chat during the Stamp Out Fraud week in May, where attendees were given the opportunity to speak directly with one of our fraud detectives.

The virtual surgery covered a wide range of frauds and scams, including ebay scams, bank frauds and telephone scams.

Visit our chat page to re-read the conversation.

Latest fraud and scam newsRSS FeedAtom Feed

Police team up to take action against villa fraudsters

Police team up to take action against villa fraudsters
Holiday makers are being urged to take extra security steps to protect themselves against villa fraudsters this summer.

Derbyshire residents encouraged to be vigilant against bogus callers

Derbyshire residents encouraged to be vigilant against bogus callers
Derbyshire residents are being encouraged to be on the look-out to protect themselves against bogus callers.

Derbyshire residents encouraged to protect their pensions

Derbyshire residents encouraged to protect their pensions
Residents across Derbyshire are being encouraged to protect their pensions from scammers.

Police urge computer users to be vigilant after suspected scams in High Peak and Hope Valley

Police urge computer users to be vigilant after suspected scams in High Peak and Hope Valley
Safer Neighbourhood officers are urging local people to be vigilant of cybercrime after an attempted scam in Buxton.

Police issue safety advice following reported computer scam in Bradwell

Police issue safety advice following reported computer scam in Bradwell
Safer Neighbourhood officers are urging the public to be vigilant against computer software fraud, after a Bradwell resident was targeted by scammers.
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Reporting fraud

New Action Fraud Logo

If you've been a victim of fraud, and there isn't immediate danger, contact Action Fraud on 0300 123 2040

Action Fraud is the UK's first national fraud reporting centre, which takes crime reports from victims of fraud and provides a crime reference number.

This information is then fed to the police's National Fraud Intelligence Bureau to gain a more complete national picture of fraud. Action Fraud also provides a wide range of information about how to protect yourself from becoming a victim.

Action Fraud provides a single place for victims of fraud to report to, or get advice on protecting themselves. For more advice or to report a fraud, visit www.actionfraud.police.uk or call 0300 123 2040 .

Their phone lines are open:

  • Mon to Fri - 8am to 9pm
  • Sat to Sun - 9am to 5pm
  • Closed bank holidays

You can report a fraud via the Action Fraud website 24 hours a day, seven days a week.

You can also follow Action Fraud on Twitter on @actionfrauduk , or visit their Facebook page via www.facebook.com/actionfraud .

If debit or credit cards, online banking or cheques are involved in the fraud your first step should be to contact your bank or credit card company.

Guard yourself against frauds and scams

Job Fraud

Sometimes a job interview isn't quite what it seems. Job frauds are where a potential 'employer' scams the victims out of money for applying, gets them to pay their wages to a third party, or uses their identity for financial scams. Read more about this type of scam in our 'Be Aware of Job Scams' booklet.

Courier Fraud

This video gives you an insight into the courier fraud scam, to see how fraudsters are calling members of the public to convince them to hand over their banks cards and PIN to a courier.

Romance Fraud

In this video, a victim of romance fraud shares the story of how she was conned out of more than £20,000.

Top Tips

Here you can view a short video highlighting some very simple steps you can take to secure yourself against frauds, particularly online scams.

Get Safe Online

Get Safe Online.org have created the following video to highlight how our phones - and subsequently our personal information - can be hacked into.

Mobile Banking Fraud

With mobile banking becoming more and more common, Get Safe Online have produced a useful set of advice to protect yourself when managing your money on the move. Download the GSO banking advice from the Related Documents section of this page.

A-Z of Fraud

Our experts have compiled a list of the most common frauds and scams, with links through to descriptions of what they are and how to avoid them on the Action Fraud website.

Read the A-Z of Fraud .

Fraud and scam leaflets

An example of one of our fraud leaflets, on ATM fraud

Also, we've created some useful anti-fraud leaflets on the topics of ATM fraud , identity fraud , Internet scams , online shopping and staying safe online .

You can download these from the Related Documents area of this page.

Little Book of Big Scams

We've also produced, in conjunction with the Metropolitan Police Service, a guide to the most common scams and how you can avoid being a victim of them.

The  Little Book of Big Scams  offers practical advice on how to deal with and protect you from fraud and provides information on the various types of scams fraudsters operate.

You can download your own electronic copy of this guide from the Related Documents section of this page .

Should you still have any unanswered questions over fraud or general advice about fraud then please speak to your local Safer Neighbourhood Team .

Property fraud

Owners who are concerned their property might be subject to a fraudulent sale or mortgage can quickly alert Land Registry and speak to specially trained staff for practical guidance about what to do next by calling their Property Fraud Line on 0300 006 7030. The line is open from 8.30am to 5pm Monday to Friday.

Visit www.landregistry.gov.uk for more information.

Ransomware Guidance

Home users and small businesses can take the following steps to protect themselves online:

  • Run Windows Update
  • Make sure your antivirus product is up-to-date and run a scan - if you don’t have one why not install a free trial version from a reputable vendor
  • If you do not do so already, this is a good time to think about backing up important data. We recommend that you don’t store back-ups on the same computer, or any other device within your home network. Home users should consider using cloud services to back-up their important files. Many service providers (such as email providers) offer a small amount of cloud storage space for free.

Further detailed guidance is available on the NCSC website: https://www.ncsc.gov.uk/guidance/ransomware-guidance-home-users

If you think your computer or device has been infected please report it to Action Fraud on 0300 123 2040.


Useful links

Fraud and scam advice

  • Get Safe Online is a useful resource for unbiased safety advice for protecting yourself online against fraud, identity theft, viruses and other dangers. Visit  www.getsafeonline.org

  • Cyber Street is a Government-led initiative to help individuals and small busiensses to make the necessary steps to makes their homes and workplaces safe from cyber criminals. It contains examples of tactics that fraudsters use, as well as quick tips on how to protect yourself. There are also useful video guides illustrating the steps that you can take. Visit  www.cyberstreetwise.com

Financial advice

  • The Citizens Advice Bureau are a charity that offers free advice to those with legal, money or other problems. Visit  www.citizensadvice.org.uk
  • StepChange is the new name for the Consumer Credit Counselling Service, who offer free advice for managing debt issues. Visit  www.stepchange.org

  • The Money Advice Service is a not-for-profit government organisation created solely to help people with their finances.